CHANNELS & INTEGRATIONS

Meet customers where they already are. Manage every setup with confidence.

Choose a channel and follow every click, copy, paste, permission, and test from the provider account to a verified SEROS message. No technical experience is assumed.

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HOW TO INTEGRATE

Start with the channel your customers use most.

Every guide shows where to open each setting, exactly what to copy, which SEROS field to paste it into, and what result you should see before continuing.

Messaging · 7 guided stepsHow to integrate TelegramConnect a Telegram bot for private customer conversations and reply from the SEROS Unified Inbox.Social · 8 guided stepsHow to integrate InstagramBring professional-account direct messages and comments into SEROS through the supported Instagram authorization flow.Messaging · 7 guided stepsHow to integrate WhatsApp BusinessConnect a WhatsApp Business number through Meta Embedded Signup and manage conversations from SEROS.Social · 7 guided stepsHow to integrate Facebook & MessengerConnect a Facebook Page for Messenger conversations and supported Page comments without sharing raw credentials with teammates.Messaging · 7 guided stepsHow to integrate Rakuten ViberConnect an approved commercial Viber bot and reply to subscribers from the shared SEROS inbox.Social · 9 guided stepsHow to integrate YouTube CommentsBring new comments from videos owned by your YouTube channel into SEROS and post replies as that channel.Social · 8 guided stepsHow to integrate TikTok BusinessReceive approved TikTok Business messages and owned-account comment events, then handle permitted replies from SEROS.Messaging · 10 guided stepsHow to integrate EmailConnect SendGrid Email API, a secure HTTPS email endpoint, or SMTP for consent-aware outbound delivery.Messaging · 7 guided stepsHow to integrate SMS with TwilioConnect an approved Twilio sender or Messaging Service for consent-aware SMS campaigns.Developer · 7 guided stepsHow to integrate Custom WebhookConnect another platform through SEROS's signed canonical inbound and outbound webhook contract.